Due to COVID-19, Shipping times have been extended from our usual 10-14 business days, to 10-21 business days.
We do apologise for this inconvenience however it is taking much longer for items to arrive to us from our retailers as we get most of our shoes from overseas. There are also shipping delays with Australia Post so please be aware of this.
As our shoes are custom made to order, we do not offer exchanges or refunds so please make sure all sizes are correct before ordering.
Each shoe is purchased in your size from online retailers and then embellished with the crystals. It takes a few hours to place each crystal one by one on the shoes therefore our Standard Shipping turnaround time is 14-18 business days from when you place your order.
The turnaround time for Express Shipping is 12-15 business days.
International shipping may take a little longer.
Tracking is available with all orders.
Some styles which will be specified in the item description, will come direct from the USA.
We are excited to offer this as these styles are not available in Australian retailers as yet. For these orders, please allow an extra 2-5 days on top of the above shipping times.